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Accessibility 

We are committed to ensuring that all visitors, regardless of ability, can enjoy their experience here.  We aim to create an inclusive environment where everyone feels welcome and accommodated.  ​

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Below are the measures we have implemented to enhance accessibility

 

Physical Accessibility:

  • All the facilities onsite are fully accessible to wheelchair users, small mobility scooters and pushchairs, with ramps available where necessary. 

  • There is a marked accessible parking area opposite the Village Shop. This is on the same side of the road as the Model Village and offers a flat surface into our entrance.

  • Free parking is located in the council car park (entrance opposite the Griffin Pub). There are identified disabled parking spaces available.

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Identifying and finding us

  • Our retail shop front is painted white with the access door and frame painted in dark blue to form a sharp contrast. The entrance is framed in summer by large hanging baskets, providing further colour contrasts for those with partial sight.

  • The garden entrance is a large archway framed with Model Village in ironwork over the top.

Getting off the premises

  • The exit route from the shop is the reverse of the way in.

  • Leaving the Model Village customers with accessibility challenges can either go via the shop door that has a ramp or via the Wheelchair/Pushchair gate that leads to the front of the premises. The shop can then be accessed via the wide front door from the forecourt (as detailed earlier).

Customer Toilets

  • The Model Village Garden contains toilets for visitors to use. These include a toilet with low level WC with grab rails; low level basin with easy-to-use lever taps and hand towel dispenser.  A full-length mirror is provided.  This toilet has a sky light for additional natural light and low level safety light switch.​

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​​Communication and Information:​

  • Our team members are on hand to assist visitors with disabilities and are readily available to provide information and support.

 

S​​​​​ervice animals are welcome throughout our premises.


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Essential Companion Tickets

We want everyone to feel welcome at the Model Village, and we understand that some of our visitors may need a little extra support during their visit.  For this reason, we’re pleased to offer a free Essential Companion ticket for those who need it.

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🌸Who is this for?

This ticket is for visitors who require significant support due to a disability, beyond what friends or family would usually provide.

🪪 What you’ll need

To receive a free Essential Companion ticket, please bring one of the following:

  • An Access Card with a +1 or +2 symbol, or

  • A Model Village Digital Access Pass (DAP) with a +1 or +2 symbol

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🌱 Applying for a FREE Digital Access Pass

If you don’t already have one, you can apply (free of charge) through our partners at Nimbus Disability.

They will gently guide you through the process and assess your application.

  • Applications usually take 4–5 days, so please do apply before your visit

  • Once approved, you’ll receive an ID number to use when you arrive

👉 Apply here

🪪 Already have an Access Card?

That’s perfect — just bring it along on the day, and there’s nothing more to do.

🌿 On the day

  • Bring along your Eticket or purchase your admission ticket at the gate

  • Show your Access Card or give your Digital Access Pass ID at the entrance

  • Your Essential Companion will be welcomed in free of charge

🌾 A little extra

If you wish, you can upgrade to a full Access Card (£15 for 3 years), which is recognised at thousands of attractions across the UK.

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Quiet Hour

Neurodiversity-Friendly Early Opening

We are delighted to offer a special quiet hour for our neurodiverse visitors to enjoy the Model Village in a calm and relaxed environment before general admission begins.

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📅 When? Wednesday 8th & 15th April , 27th May then every Wednesday from 22nd July to 26th August and finally Wednesday 28th October
⏰ Time? 9am (1 hour before standard entry - you are welcome to stay after 10am)
💻 Booking? Available online only – pre-booking required

 

During this time, we aim to create a more comfortable experience by:

  •  Reduced noise and crowds

  • Providing a relaxed and welcoming atmosphere

We look forward to welcoming you! Book online to secure your spot.

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Thank you for choosing Model Village Godshill as your destination.​

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